Privacy policy

Effective Date: March 27, 2025

The Professor Project Inc. (DBA The Propel Program) (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your personal data when you use our services, including our website and related platforms (the "Services"). By using our Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

Information We Collect
We may collect and process the following types of personal data:

Information you provide: When you create an account, subscribe to our Services, make a purchase, or contact us, we may collect your name, email address, payment information, and other details.
Technical data: We may collect information about your device, IP address, browser type, and how you interact with our website.
Usage data: We track how you use our Services, including pages visited, links clicked, and interactions with our content.
Marketing and communications data: This includes preferences for receiving marketing from us or third parties. We do not knowingly collect data from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us to request its deletion.

How We Use Your Data
We use your personal data for the following purposes:

To provide, manage, and improve our Services.
To process payments and transactions.
To personalize your experience and recommend content.
To communicate with you regarding updates, promotions, and support.
To comply with legal obligations and enforce our terms of service.

How We Share Your Data
We do not sell your personal data. However, we may share it in the following circumstances:

With third-party service providers: We share data with trusted partners who help us operate our Services, including payment processors, hosting providers, and customer support tools. For payment processing, we partner with Train Heroic. Payment information is processed directly by Train Heroic, and we do not store payment details. You can find more information about how Train Heroic handles your payment data in their Privacy Policy.
With our business partners: If we collaborate with third-party programs or platforms to provide Services, we may share relevant data as necessary.
In the event of a business transfer: If The Professor Project Inc. (DBA The Propel Program) or substantially all of its assets are acquired by a third party, your personal data may be transferred as part of that transaction.
To comply with legal obligations: We may disclose your data if required by law, regulation, or to protect our rights, property, or safety.
With third-party analytics or marketing platforms: We may share data with analytics and marketing services to improve our offerings and advertising strategies.

Third-Party Services
We work with third-party providers who have their own privacy policies governing the handling of your personal data. We encourage you to review their policies:

Train Heroic: We partner with Train Heroic to provide training programs. Your data may be shared with Train Heroic as part of our services. See Train Heroic’s privacy policy: https://legal.trainheroic.com/privacy-policy.html
Klaviyo: We use Klaviyo for marketing communications and automation. See Klaviyo’s privacy policy: https://www.klaviyo.com/legal/privacy/privacy-notice
By using our Services, you acknowledge that your personal data may be shared with these third-party providers and processed in accordance with their respective privacy policies.

International Data Transfers
Your personal data may be transferred to, and processed in, countries outside of your country of residence, including Canada and the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

GDPR Compliance (For EU Residents)
If you are located in the European Union, you have specific rights under the General Data Protection Regulation (GDPR) in relation to your personal data. This includes the right to access, correct, or delete your personal data, and the right to object to processing or request restriction of processing. To exercise these rights, please contact us at support@thepropelprogram.com.

California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to request information about personal data we collect, delete personal data, and opt out of certain sales of data. To exercise these rights, please contact us at support@thepropelprogram.com.

Where We Store Your Data & Security Measures
Your data is primarily stored within Canada, and we take reasonable steps to ensure its security. We implement security measures such as encryption (SSL) and secure server storage. However, data transmission over the internet is never completely secure. You are responsible for keeping your login credentials confidential. We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies & Tracking Technologies
We use cookies to improve your experience and analyze website usage.

Types of Cookies We Use:

Strictly Necessary Cookies – Required for website functionality.
Performance Cookies – Help us understand user interactions.
Functionality Cookies – Remember user preferences.
Analytical Cookies – Track behavior for improvements.
Targeting Cookies – Used for personalized advertising.

Managing Cookies:
You can manage or disable cookies through your browser settings. For more information on how to do this, refer to your browser’s help section or visit a guide on managing cookies. By continuing to use our Services, you consent to our use of cookies as outlined in this policy.

Your Rights
You have the right to:

Access your personal data.
Correct inaccurate information.
Request data deletion (subject to legal retention requirements).
Opt-out of marketing communications.
Request data portability.

To exercise any of these rights, contact us at support@thepropelprogram.com.

Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email. Please review this policy periodically.

Contact Us
For any questions or concerns about this policy, please contact us at: support@thepropelprogram.com. If you have concerns about how we handle your personal data, please reach out to us first, and we will do our best to address your concerns.